Rent-A-Nerd, Inc. provides technology solutions for residential and business customers. We are certified, highly skilled professionals that love our work, and we'd love to assist you. We service PCs, Apple products, networking equipment, printers, and so much more. Click here for a full list of services. We offer in-store and on-site repair services for specific problems, and we also offer managed services contracts for those in need of a more permanent IT solution. If you're looking for a brand new computer we have you covered there, too! Contact us today to schedule an on-site, or you can bring your computer in any time during our regular store hours.
Rent-A-Nerd started in a one-bedroom apartment on November 1st, 1997, when I realized my phone number spelled N-E-R-D. Computer users in the New Orleans area were fed up with the lack of knowledgeable and honest computer consultants, and I borrowed $300 dollars from my Mom (thanks Mom!), posted flyers around the neighborhood, and Rent-A-Nerd was born. The response to the flyers was great and I quit my 'real' job. I had to call in a friend to handle the overflow. Rent-A-Nerd was growing fast, and my apartment was small to begin with, so I moved into a house and converted the front into an office.
On January 1st, 1998 Rent-A-Nerd was incorporated. Later that year we hired our first employee, and Rent-A-Nerd outgrew my house. Exactly one year after founding the company we opened our first "real" office on Metairie Road. By August 2005, Rent-A-Nerd had been featured in numerous news broadcasts, newspaper and magazine articles, interviews and photo sessions, and we had grown to twelve employees. We were STILL growing fast and still providing fast, reliable service to the New Orleans Metropolitan area.
On August 29, 2005 Hurricane Katrina and a failure of the levee system devastated New Orleans and scattered the Nerds. Our staff was cut in half, with two of us (myself included) forced to relocate to Baton Rouge. Rent-A-Nerd was down but not out. The Metairie location was spared the flooding, and we were able to resume operations almost immediately, aiding our customers as they returned to the city. In Baton Rouge we took an even greater risk: opening a second location and expanding our service coverage across southeastern Louisiana.
The years since Katrina have been ones of optimistic outlooks and steady growth. I've moved back to Metairie, the Metairie shop is back to its pre-Katrina strength and settling in at its new location on Focis Street, and the Baton Rouge location has exploded onto the scene and is making a name for itself in the state capital. If all goes well, Louisianians will be renting Nerds for years to come.
| Darrin Piotrowski |
Much in the same way that medical professionals take the Hippocratic Oath, our concern above all others is that we do no harm. We practice our trade ethically, and we have zero tolerance for any internal breach of the written, spoken, and intrinsically assumed contracts between our clients and ourselves. We will transfer and protect your data discreetly, ethically, and fully when it is mechanically possible. Your security and peace of mind are of the highest importance to us. Public awareness of our company has always relied heavily upon the goodwill of our customers, and we can only thrive if we continue to provide our customers with expedient, quality service.
The computer industry is an enormous ecosystem full of all types of people. The quality of service you get in any layer of it can vary wildly based on company policies, the employee's temperament, the time of day, or what the weather is like. We understand that dealing with technology problems is already supremely frustrating, even when you aren't having to deal with unskilled or impersonable technicians and customer support. We also understand that time is of the essence. We're here to help. You can rest assured that we have a professional, polite, industry certified, and highly skilled staff that would love to assist you however we may.
We fully appreciate that our customers exercise their freedom as consumers to purchase our services in such a competitive market. We also understand that IT service is rarely a one-shot affair. You may forget to mention a problem that you intended for us to fix, or new and unaccounted problems may arise during the course of your service or repair. Bearing that in mind we have always offered something akin to Apple's famous "genius leeway." When you purchase our services you can be sure that we will continue to provide support even after the job is done, and if we make a mistake we will fix it. Making customers happy is more than just good business; it's the only way we do business.
We look forward to working with you, and to making technology work for you.
| Robert E. Lee |